Frequently Asked Questions
Do I need to install anything?
Nope.
Referrers receive your updates via secure email. No accounts. No downloads. Just clean, simple info.
Is UpdateMate secure?
Yes.
We take data privacy seriously. UpdateMate is built with security and confidentiality at its core, compliant with Australian data protection standards.
Can I customise the messages?
Absolutely.
You can tailor templates to suit your practice, specialty, or even individual referrers.
How do I get started?
Just request access.
We’ll walk you through a short setup and get you sending updates in minutes — not weeks.
Is it just for medical professionals?
For now, yes.
UpdateMate is designed for specialist-referrer workflows, but we’re exploring new use cases in other industries.
